Your Privacy, Our Priority
Transparency and protection in full compliance with GDPR.
1. Introduction
At Salp.shop, we take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you use our marketplace.
2. Data We Collect
We collect information that you provide to us directly:
- Contact Data: Name, email address, phone number.
- Transactional Data: Billing and shipping address, order history.
- Technical Data: IP address, browser type, device information via cookies (see Cookie Policy).
3. Purpose of Processing
We process your data for the following reasons:
- Order Fulfillment: To facilitate the sale and delivery of products by Vendors.
- Compliance: To meet legal, tax, and regulatory obligations in the EU.
- Marketing: To send you updates if you have opted in, or to show relevant ads via Google and Meta.
4. Data Sharing
We only share your data with parties necessary for the operation of the platform:
- Vendors: Your name and shipping address are shared with the maker of the product you purchased.
- Stripe: Payment data is handled directly by Stripe. Salp.shop does not store your credit card details.
- Logistics: Shipping partners like DHL, PostNL, or UPS.
5. Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have the right to access, rectify, or delete your data. You can also object to processing or request data portability. To exercise these rights, please contact support@salp.shop.
6. Security
We implement industry-standard encryption and security protocols to protect your data from unauthorized access.